Terms and Conditions

These Terms of Use Agreement (“Agreement”) govern the acquisition and use of software and/or services provided by Look Up Yönetim Danışmanlığı Limited Şirketi ("Hiroo", "we", "us", "our") by customers.

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1.DEFINITIONS 

The definitions in this Hiroo Terms of Service Agreement may be used anywhere in the Agreement. The definitions apply to both the singular and plural forms of the terms.

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2. PARTIES

This agreement is made and entered into between Look Up Yönetim Danışmanlığı Limited Şirketi ("Hiroo") located at “Acıbadem Mah Çeçen Sokak No:25/A 150 Üsküdar Istanbul” and the natural or legal persons who have agreed to become a party to this Agreement by using, accessing, or benefiting from the Platform and/or Services (hereinafter referred to as the “Customer” or “User”) and has come into force by mutual acceptance.

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3.SUBJECT OF THE AGREEMENT 

The subject of this Agreement is to determine the terms and conditions regarding the provision of the Hiroo platform to the Customer, the Customer’s use of the Platform, and the information, documents, and data uploaded to the Platform by the Users authorized by the Customer to access the Platform (“Customer Data”), as well as the rights and obligations of the parties.

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4.RIGHTS AND OBLIGATIONS OF THE PARTIES 

4.1 The Customer declares that they know and accept the definition, scope, and conditions of the service they will benefit from as soon as they create a Hiroo membership and that they accept these. 

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4.2 Hiroo will provide the use of the Platform in accordance with the scope of the package requested by the Customer, in return for the payment of the fees determined for the relevant package. The Customer accepts that they will not be able to benefit from the Platform if they do not pay the relevant fees after the end of the free trial period granted to them by Hiroo. 

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4.3 The Customer accepts that the information provided during the registration to the Platform is complete, accurate, and up-to-date, and if there is any change in this information, they will update the information immediately. Hiroo is not responsible for any inability to access or benefit from the Platform due to the information being incomplete, inaccurate, or outdated. 

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4.4 The security and confidentiality of the email address and password used by the Customer’s users during membership creation are entirely their responsibility. The Customer accepts, declares, and undertakes that the right to use the password determined during registration belongs solely to them; they will not give this password to any other person or organization. The Customer accepts, declares, and undertakes that all transactions carried out with their email and password are made by them, they are solely responsible for any consequences arising from this, and they will compensate Hiroo for any damages or losses that Hiroo may incur due to third parties or authorities’ claims against Hiroo. 

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4.5 Hiroo only provides the infrastructure related to the Platform and has no responsibility for the information and documents created and shared on the Platform. The Customer accepts and undertakes that the job postings, documents, or information and content uploaded to the Platform are accurate and lawful, and that the documents, information, and content do not violate any rights. Ensuring that the contents created and shared on the Platform and the related processes comply with the relevant legislation, including but not limited to sending messages and documents to candidates, tracking them, taking printouts of documents, and storing them, and any responsibility arising from the use of the Platform lies solely with the Customer. The Customer’s ability to benefit from the Platform may be partially or completely suspended due to the use of the Platform in violation of this Agreement and the relevant legislation. 

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4.6 The Customer acknowledges that they are the data controller in terms of the personal data to be uploaded to the Platform in accordance with the Law on Protection of Personal Data No. 6698, that they will obtain the necessary consents from the users for the upload of personal data to the Platform and for the processing of these data by Hiroo as a data processor, that they will provide the necessary information to the users and fulfill the obligations under the relevant legislation, and that any claims and damages that Hiroo may incur in this context will be recourse to them. 

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4.7 Hiroo may collect information such as the name of the internet service provider used to access the Website and Platform, the IP address, the date and time of access to the Website, the pages accessed during the visit to the Website, and the internet address of the website directly linked to the Website for the improvement and development of the Website and Platform and/or within the framework of the legal legislation. 

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4.8 Hiroo may disclose the Customer’s information when it believes in good faith that it is necessary to comply with legal requirements, comply with legal processes served on Hiroo, or protect and defend the rights and property of Hiroo. 

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4.9 Measures have been taken within the current possibilities to ensure that the Website and Platform are free of viruses and similar malicious software. In addition, for ultimate security, the Customer should procure their virus protection system and ensure necessary protection.

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4.10 Hiroo reserves the right to change any of the services listed in this agreement, change or terminate any service provided to Users at any time. 

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4.11 If Hiroo decides to completely stop the operation of the Platform, it will provide copies of the information and content uploaded to the Platform by the Customer to the Customer. 

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4.12 The Customer undertakes to comply with this Agreement, its annexes, other conditions determined by Hiroo, and the relevant legal regulations in all transactions while benefiting from the Platform. It is the responsibility of the Customer to ensure that the Users comply with this Agreement and the relevant legal regulations while using the Platform. In this context, the Customer is obliged to make all necessary notifications and provide the necessary information. 

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4.13 All legal, administrative, and criminal responsibilities arising from the use of the Platform belong to the Customer. Hiroo is not responsible for any direct or indirect damages that the Customer, users, and third parties may suffer due to the activities carried out by the Customer or users on the Platform and/or actions contrary to this Agreement and legal regulations. All claims from third parties and damages arising from the actions of the Customer or users will be recourse to the Customer upon first request.

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5.FEES AND PAYMENT 

5.1 Fees: The Customer will pay Hiroo all fees specified in the Order Form sent by Hiroo within thirty (30) days from the invoice date. The Customer's payment obligations are non-cancelable and non-refundable. 

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5.2 Payment Terms: The Customer can make payments according to the selection on the Order Form. The Customer is solely responsible for providing Hiroo with accurate and complete billing and contact information and for notifying Hiroo of any changes to such information. 

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5.3 Overdue Charges: Hiroo reserves the right to charge interest at the rate of 1.5% of the outstanding balance per month or the maximum rate permitted by law, whichever is lower, on any amounts not received within fifteen (15) days from the due date. Additionally, if any amount is more than thirty (30) days overdue, Hiroo may suspend its performance of the Hiroo Services and require full payment before resuming performance. 

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5.4 Taxes: Customers are responsible for the payment of all sales, use, property, value-added, withholding, or other taxes, except for taxes based solely on Hiroo's net income. If Hiroo is required to pay any such taxes based on the licenses granted in this Agreement or on the Customer's use of the Services, then such taxes will be billed to and paid by the Customer.

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6.INTELLECTUAL PROPERTY RIGHTS 

6.1 The Platform, Services, and all their components and elements (including but not limited to general appearance, design, text, image, logo, icon, demonstrative, written, electronic, graphic or machine-readable technical data, Hiroo and Hiroo brand, the business method and business model used, software code, and other codes and know-how) and all intellectual property rights therein belong solely, exclusively, and completely to Hiroo and/or are used under copyright or license obtained from a third party by Hiroo. 

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6.2 Unless explicitly stated otherwise in writing by Hiroo, by accepting this Agreement, the Customer obtains a limited, non-transferable, non-exclusive, non-sublicensable, and revocable license to use the Platform and Services in accordance with the Agreement and for their use purposes. This Agreement does not grant the Customer any intellectual property rights or licenses other than this license. Hiroo reserves the right to suspend, revoke, cancel, or terminate this license at any time and at its sole discretion. Hiroo retains all rights to the Platform and Services, except for the license granted to the Customer under this provision. 

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6.3. Unless explicitly permitted in writing by Hiroo and the license to use the Platform and/or Services granted to the Customer in accordance with the Agreement, the Platform and the elements contained therein may not be altered, copied, reproduced, republished, sold, resold, shared, distributed, displayed, or used in any way outside the scope of this Agreement, and no derivative works may be created from them. Otherwise, the Customer and any other responsible person(s) will be liable to compensate for the damages suffered by Hiroo and/or any claims and compensations demanded by third parties from Hiroo, including court costs and attorney fees.

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7.LIMITATION OF LIABILITY 

7.1 The Customer expressly understands and agrees that Hiroo is not liable for damages and/or losses resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) statements or conduct of any third party on the Services. Hiroo shall never be liable for indirect or consequential damages, including lost profits, the recruiting or not recruiting of particular individuals and/or losses of the Customer and/or third parties. 

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7.2 Hiroo's total liability arising out of or related to this Agreement will not exceed the fees (calculated pro rata) for the continued provision of services for two (2) months of any services provided by Hiroo to the Customer immediately prior to the first occurrence giving rise to the Customer's claims against Hiroo ("Liability Cap"). The Liability Cap applies to: (i) any damages; (ii) all claims in the aggregate, including breach of contract, breach of warranty, indemnity, negligence, strict liability, misrepresentations, and other torts. The limitations set out in this article will not apply in so far as liability cannot be limited under applicable laws and regulations, such as in the case of deliberate recklessness, fraud, or malintent of Hiroo. The limitations specified in this article will apply even if any limited remedy specified in the Agreement is found to have failed of its essential purpose. Any limitations agreed upon under this article will also apply to the liability of Hiroo's directors, officers, employees, contractors, agents, and members.

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8.CONFIDENTIALITY 

Hiroo will make commercially reasonable efforts to respect the confidentiality of Customer data disclosed to Hiroo exclusively through the platform. This applies if the platform, as designed and intended, prevents the disclosure of such Customer data to third parties. For example, confidentiality is required in principle for candidate data but is not required for content published by the Customer on a public website as part of the Services (hereinafter: 'Careers Site'). The Customer will use the platform in line with best security practices, which include maintaining the confidentiality of any login or access credentials.

The Customer and users will regularly check Hiroo’s privacy policies governing the use of personal data on the platform and website and agree to adhere to these policies.

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9.TERMINATION OF THE AGREEMENT 

9.1 General: The Customer may terminate the services at any time with immediate effect by notifying Hiroo. In case of such termination (without prejudice to other terminations such as for breach), any prepaid amounts will not be refunded to the Customer, no compensation will be provided for any damages arising from the termination, and any fees for committed subscription terms (including renewals) will be immediately due (if not already paid). Hiroo reserves the right to suspend or terminate the Customer's services at any time and without prior notice and to refuse any current or future use of the services if the Customer breaches the Agreement. 

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9.2 Data Export and Deletion: The Customer may request the transfer of data uploaded to the Platform and/or created on the Platform within thirty (30) days after the termination of the Agreement by either party. If the Customer does not request the delivery of the said data and related records within the specified period, Hiroo may delete the data and related records, except for the retention obligations arising from the legislation, and will not be responsible for any claims related to the deletion of such records.

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If you have any questions about these Terms and Conditions, you can contact us by email at [email protected].